Hilton Garden Inn Ras Al Khaimah

We arrived quite late due to the long drive and the hotel staffs from the Bellman to the Reception were very accommodative and assist to make sure that our check in was fast. We got to our room within 15 mins. from time of arrival. And I like that the Bellman even park our car so we don't have to worry about this. Perhaps this is normal service in the UAE, but in Malaysia where I come from, Bellman only park VIP cars :)

The service was excellent from check in time till check out. On arrival the Concierge was already waiting to take our luggage without delay, reception was efficient and changed my room immediately for smoking room although it was not requested for earlier. Surprise arrangement for my wife for her belated birthday with a cake. Every morning during breakfast we would be asked about our stay and if there is anything we needed. Check out time housekeeping team member helped with our luggage never said to call Concierge. Team members were friendly, helpful, observant, anticipated guests needs and very positive. They really extended service from the heart. Special mention to Natasha of Reception and Dharsarath from housekeeping for exceptional service. 5 star service in a 4 star hotel. Recommended and will come again in the near future

The room was clean and comfortable. I liked the walk in shower and the generous range of toiletries. The room is located next to a small mall which has excellent shops; we got a lot of good buys there. There is an amazing fish restaurant close by. The pool is large and clean and the pool staff attentive. We had a good meal in the restaurant on the first night and again the staff were lovely. The valet parking was very efficient despite being very busy on a hot day. I would stay here again.

From the cozy room to the comfortable bed, bathroom, TV, and sofa, everything contributed to making my stay incredibly enjoyable. I especially want to mention the amazing pool facilities. Spending three hours there was an absolute delight and definitely the highlight of my visit. Looking forward to visiting again soon! 😃

room was excellent . pool was so good . gym was small but good. family crowd and pleasent . breakfast was good but was normal and simple but it was standard. Worth for the paid amount . Due to back to back booking the check in was on time and check out on time but i heard from other people there that they got late cehck outs but we was not allowed when checked . The ambiance for walking was good near the lake with fresh wind .